tag:blogger.com,1999:blog-8819680546923916279.post-53102123717085704682007-08-06T20:06:00.001+12:002007-08-06T20:27:47.446+12:002007-08-06T20:27:47.446+12:00An Auto Attendant gone badA few months back, one of our customers had complained that our software had been incorrectly disconnecting users in one of the Auto Attendants we had provided. Hanging-up in 95% of situations is a function of the PABX switch and we mealy interact with the switch to control call flow. I was tasked with testing the system in an attempt to reproduce the fault. To facilitate this, I created a Hayden Tennentnoreply@blogger.com