<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><entry xmlns='http://www.w3.org/2005/Atom' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-8819680546923916279.post-5310212371708570468</id><published>2007-08-06T20:06:00.001+12:00</published><updated>2007-08-06T20:27:47.446+12:00</updated><title type='text'>An Auto Attendant gone bad</title><summary type='text'>A few months back, one of our customers had complained that our software had been incorrectly disconnecting users in one of the Auto Attendants we had provided. Hanging-up in 95% of situations is a function of the PABX switch and we mealy interact with the switch to control call flow.I was tasked with testing the system in an attempt to reproduce the fault. To facilitate this, I created a rather </summary><link rel='replies' type='application/atom+xml' href='http://einkey-pickledhamster.nztechie.com/feeds/5310212371708570468/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=8819680546923916279&amp;postID=5310212371708570468' title='3 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/8819680546923916279/posts/default/5310212371708570468'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/8819680546923916279/posts/default/5310212371708570468'/><link rel='alternate' type='text/html' href='http://einkey-pickledhamster.nztechie.com/2007/08/auto-attendant-gone-bad.html' title='An Auto Attendant gone bad'/><author><name>Hayden Tennent</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://4.bp.blogspot.com/_m4DOMYdTrY8/SV3EDUh_31I/AAAAAAAACCk/DZt9tjvfIWo/S220/n554568202_241.jpg'/></author><thr:total>3</thr:total></entry>
