Thursday, January 15, 2009

IX Web Hosting mySQL Server Problems

NZTECHIE.COM is currently experiencing some severe degradation in service with the main site being unavailable at regular intervals. According to IX Web Hosting they are experiencing a hardware problem with the MySQL server I am using in conjunction with my site. The MySQL server in question is MySQL404.

At this time the fault is ongoing.

Below is a copy of the email response to my support request.

Dear Hayden.
Thank you for contacting tech support.

I am terribly sorry for the problem you have faced. The issue is related to certain hardware problems with our database server. We are aware of that issue and our administrators do their best to fix it as soon as possible. Now as I can see your site is working fine. Please monitor it for some hours and if there are still any problems with accessing databases please update this ticket in order we can check if we can provide you permanent solution of that problem or inform you about the progress of fixing the server. Thank you for your patience and kind understanding.

Kind regards,
Dennis Fischuk
Technical Support
24/7 Live Chat



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