Don't use Telecom Broadband for anything 'important'

Broadband - Terms & Conditions - Telecom Business Hub
http://www.telecombusinesshub.co.nz...uctTerms.aspx

"Telecom is unable to provide specific performance guarantees, however we are committed to providing a consistent and reliable service.

While we always strive to provide a consistent service, there are a number of factors that influence reliability. For this reason, we do not guarantee connection speed bandwidth, latency (delay) or bit rate through our broadband network at any one point in time.

As the Telecom Business Broadband service can occasionally go down, we do not recommend it for 'important' purposes. We cannot guarantee how quickly we can resolve problems with the network.

Telecom Business Broadband is not designed to support guaranteed service levels and may not be appropriate for applications which reply guaranteed speed and latency characteristics."