Startlogic is a really bad choice to go with. Their servers are slow as hell and they have major e mail problems as well as account password issues as of late. Being locked our of my account is just par for the course with these people.
I dread having to upload files via my FTP program because it is so slow and laggy. Yes, I host about 12 websites on my FTP program and it is the only one that takes forever to exchange files during an upload. They also outsource all of their customer service to non english speaking idiots that know nothing about anything therefore not being able to help you. Its frustrating as can be. I am leaving Start Logic as soon as I come up with the Money.
Startlogic took my money without notifying me and then charged me $35 dollars to CANCEL my subscription!
Last week I noticed that $85 had been taken out of my bank account by Startlogic. I called to ask them why and they said it was for website hosting. The website they say they were "hosting" hadn't been active in over a year. I don't remember having signed up with them but with the information they had on my email address and other info, I felt that if I disputed it, I would lose.
So after about 45 minutes of trying to get them to refund the $85 dollars, I finally gave up and told them to take the damn $35 cancellation fee and give me back the rest of my money.
I did not receive any emails from Startlogic saying that my site was up for renewal and that they would be automatically taking money from my bank account. Unlike other website services that I have used, they don't seem to think this courtesy is necessary.
I also can't believe Startlogic charges a cancellation fee! The guy on the phone told me that it's clearly stated in the agreement when I signed up. Although it isn't listed ANYWHERE on there website policies. I can only assume its listed in really tiny print in some obscure place that no one ever reads.
Bottom line: DON'T give Startlogic your credit card or debit card number because they will take your money without warning you, and then they will charge you $35 to give it back. Theives!!!
2 comments:
Startlogic is a really bad choice to go with. Their servers are slow as hell and they have major e mail problems as well as account password issues as of late. Being locked our of my account is just par for the course with these people.
I dread having to upload files via my FTP program because it is so slow and laggy. Yes, I host about 12 websites on my FTP program and it is the only one that takes forever to exchange files during an upload. They also outsource all of their customer service to non english speaking idiots that know nothing about anything therefore not being able to help you. Its frustrating as can be. I am leaving Start Logic as soon as I come up with the Money.
Startlogic took my money without notifying me and then charged me $35 dollars to CANCEL my subscription!
Last week I noticed that $85 had been taken out of my bank account by Startlogic. I called to ask them why and they said it was for website hosting. The website they say they were "hosting" hadn't been active in over a year. I don't remember having signed up with them but with the information they had on my email address and other info, I felt that if I disputed it, I would lose.
So after about 45 minutes of trying to get them to refund the $85 dollars, I finally gave up and told them to take the damn $35 cancellation fee and give me back the rest of my money.
I did not receive any emails from Startlogic saying that my site was up for renewal and that they would be automatically taking money from my bank account. Unlike other website services that I have used, they don't seem to think this courtesy is necessary.
I also can't believe Startlogic charges a cancellation fee! The guy on the phone told me that it's clearly stated in the agreement when I signed up. Although it isn't listed ANYWHERE on there website policies. I can only assume its listed in really tiny print in some obscure place that no one ever reads.
Bottom line: DON'T give Startlogic your credit card or debit card number because they will take your money without warning you, and then they will charge you $35 to give it back. Theives!!!
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