Orcon Internet: Historical System Status Issues

Orcon+ Network Stability Issue
2008-03-01 - 2008-03-14: There were a small number of customers on the Orcon+ network experiencing intermittent outages in their broadband and/or phone service. A software patch was deployed over the weekend (13/14 April) which has resolved these issues.

International Traffic
2008-02-23 08:00 - 2008-02-25 17:00: We were experiencing degraded service affecting international traffic to the USA. Symptoms included higher than normal latency or slow traffic to US links. Our vendor has now advised that this has been resolved, and they are monitoring it closely.

Email Outage
2008-02-15 08:30 - 2008-02-15 14:00: We had an intermittent email issue which affected all email servers. This fault is now resolved.

Email Outage
2008-02-07 08:30 - 2008-02-08 17:00: We had an intermittent email issue which affected all email servers. This fault is now resolved.

Startlogic System Notice about Comcast users being unable to access websites and e-mail

Update: Fixed - Comcast users unable to access websites and e-mail.

Update as of 12:10 PM EST :

This issue has been resolved. All traffic was moved over to another service provider and things were back to normal by 12:10 PM EST.

Thank you for your patience while we fixed the issue.

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If you are a Comcast user calling to report that you are unable to access your e-mail or websites, please be informed that we are aware of an issue. At this point, it appears that we may have been blocked by Comcast in some parts of US. We do not have an ETA on the resolution but our engineers are working to isolate the cause of the issue.

We request all our customers, who use Comcast, to log onto http://online.comcast.net/networkhealth/outagecheck.aspx using your Comcast credentials and check for any alerts from Comcast. We’ll update this message as more information becomes available.

Thank you.
- 04/24/08 at 13:18 ET

Email Cancelling Startlogic Services

Hello,

I have been far from impressed with the service received over the last number of months, and the overall unreliability of the server my website has been hosted on.

Please cancel all services which I have with Startlogic and refund the remaining unused hosting to my credit card which you should have on file.

Im sure you have mulitple tech support incidents on file relating to my account, but my overall reasons for quiting are:

* The premature closure of support tickets, with no response from the helpdesk

* Removing Anonymous FTP access. I can no longer host files via FTP for users unless credentials are created for them.

* Main account to connect to my site via FTP was disabled for no apparent reason. I had to log into my vDeck and create a new user.

* Lots of problems with the vDeck control panel and items refusing to load, or the entire control panel becoming inaccessible.

* Inability of the Startlogic Helpdesk to create a CNAME subdomain record correctly. They fail to put a full stop/period after the name of the server I am pointing the CNAME to. This is despite me advising them to use a full stop. This functionality is available in the vDeck Control panel, but only when it's working!

* Extensive delays in having my hard disk space increased. They would increase storage space for me and I would find the next day that it had reverted to the previous size.

* Failure of email services from time to time

* Constant website outages. On recovery of the server my website is not restored to its original condition requiring extensive work to repair

Thank you.

Office of Government Commerce Logo

The new logo for the UK's Office of Government Commerce.

Rotated 90 degrees clockwise.

Oh dear.And you thought the swastika Olympics logo was bad!

Website Visitor Traffic Statistics (22 Mar 2008 - 21 Apr 2008)

blog.nztechie.com
366 Visits
11.81 Visits/Day

EinkeY and Pickled Hamster's Blog
81 Visits
2.61 Visits/Day

tech.nztechie.com
1,826 Visits
58.90 Visits/Day

www.nztechie.com
128 Visits
4.13 Visits/Day

Total for period 22-Mar-08 to 21-Apr36-08: 2401 Visits (Avg 77.44 Visits/Day)

Looks like an unfortunate decline in traffic to all sites with the exclusion of tech.nztechie.com which has experienced a significant increase.

Let Would-Be Intruders Know: Your Home Is Protected by X10

When looking at the X10 Home Automation website I came across the following section:

They seriously let the cat out of the bag by telling you that its "ONLY $99.99" and then asking you how much you think the system will cost.

Signing up with ixwebhosting

Ive been planning for some time to shift my web hosting from Startlogic to IXwebhosting, due to the appalling customer service and the incredibly unreliable hosting platform that Startlogic are currently providing me.

I signed up with IXwebhosting today. Five minutes after signing up I couldn't even access their website. Ain't I just a lucky bugger?